Return Policy

Subject to the conditions and exclusions described below, an eligible product may be requested for return within 7 calendar days from the date on which the order is recorded as delivered.

Return requests received after the applicable return window may be declined unless a different remedy is required under applicable law or expressly provided by us for the relevant product.

To be eligible for a normal return, the product should ordinarily satisfy all applicable conditions below.

Subject to applicable law and any product-specific disclosure made before purchase, a return may be declined for:

• Products that have been worn, used, washed, altered, iron-damaged or dry-cleaned.
• Products containing stains, odours, makeup marks, perfume, damage or other signs of customer use.
• Products returned without essential parts, accessories or components supplied with the order.
• Customised, altered or made-to-order products, where clearly identified as such before purchase.
• Products expressly marked as non-returnable or final sale before purchase, except where a remedy is required for defective, damaged, incorrect or otherwise non-conforming goods.
• Free promotional items unless the complete qualifying transaction is being returned where required.

Please review the product description and available sizing information before completing your purchase.

Product colours may appear slightly different because of photography, lighting, screen calibration and device settings. Minor variations that are reasonably inherent to textile products may not by themselves indicate a defect.

Where a size-related return is otherwise eligible under this Policy, the product must still meet the applicable return-condition requirements.

If your order arrives damaged, defective, incomplete or materially different from the product ordered, please contact us as soon as reasonably possible after delivery.

We may request reasonable supporting information such as clear photographs of the product, packaging, labels or shipping information to understand and verify the issue.

Depending on the circumstances, product availability and applicable law, an appropriate resolution may include replacement, exchange, return, refund or another suitable remedy.

When contacting us for a return, please keep the following information available:

• Order number or Order ID.
• Name and contact information used for the order.
• Product you wish to return.
• Reason for the return request.
• Photographs or supporting information where relevant to a damaged, defective or incorrect-product claim.

Additional information may be requested only where reasonably necessary to verify the order or process the return.

Where a return is approved, return instructions will depend on available logistics arrangements and the nature of the return.

Where the return results from an incorrect, defective or damaged product attributable to us or fulfilment, reasonable return-shipping arrangements will be handled in accordance with the circumstances and applicable law.

For other eligible returns, any applicable return-shipping charge, pickup limitation or self-shipping instruction will be communicated before the return is processed.

Returned products may be inspected after receipt to confirm the product identity, condition and compliance with the applicable return requirements.

If the product satisfies the conditions of the approved return, the return will be accepted and the applicable refund, exchange or replacement process will continue.

If the item materially fails the return conditions because of post-delivery use, alteration, missing components or customer-caused damage, we may decline the normal return, subject to applicable law.

Where exchange functionality is available, an eligible item may be exchanged for another available size, variation or replacement product.

All exchanges are subject to stock availability. If the required replacement is unavailable, another appropriate remedy may be offered in accordance with the Refund and Cancellation Policy and applicable law.

Approval of a return does not necessarily mean that the refund has already been completed. Once the return is received and accepted, the corresponding refund will be handled according to our Refund and Cancellation Policy.

The time taken for the amount to appear in your account may depend on the original payment method, bank or payment service provider.

Please refer to our Refund and Cancellation Policy for additional refund information.

We may review unusual patterns of return activity where reasonably necessary to protect customers and the business from fraud or misuse.

Return requests may be restricted where there is reasonable evidence of fraudulent claims, product substitution, deliberate damage or repeated abuse of the return process, subject always to applicable consumer rights.

This Policy is intended to operate in accordance with applicable Indian consumer and e-commerce laws, including applicable provisions of the Consumer Protection Act, 2019 and Consumer Protection (E-Commerce) Rules, 2020.

Nothing in this Return Policy is intended to remove, waive or limit a statutory consumer remedy that cannot lawfully be excluded.